FREQUENTLY ASKED QUESTIONS
Our standard lead time on all Unbranded products are
- 5-7 working days production time
- 2-3 days standard Shipping
- 48 hours
In Short, Yes, we do offer Free returns
Please visit our return policy and make sure you read up on our service and requirements.
Our shipping partner is Courier guy and we offer nationwide shipping via their platform.
Yes you can. We also have a Whatsapp support desk that you can contact should you require any asisstance.
Please note our support desk is a chat only number. If you would like to speak to a consultant please call us on 021 012 5541
No Problem simply give us a call on 021 012 5541
during office hours
Mon - Thu 08:30 - 17:00
Fri 8:30- 16H00
Sat 08:30- 11:30
In short, Yes, but due to the nature of our business we try to minimise meetings as it takes up valuble operating time and avoids long hours in traffic. We do prefer a Google, Zoom or Teams meeting to advise and guide you on any of our products.
Showrooms are available nationwide, if you would like to view the product and we do have vfriendly service advisors ready to help at the facility. If you don't have time to view the product at the showroom, Chat to us and we will arrange the samples to be delivered to your office.
This is much more effective and gets the job done without spending hours in traffic.
CONTACT US FOR ANY QUESTIONS
The Spitfire Group
of companies is dedicated to providing products and serivces to businesses of all sizes. Our group of companies has devoted themselves to being able to provide each and every single business, big or small, with all of the product or serivces a business needs to run at an optimal level. The Spitfire Group of copanies was found in 2016 and has effortly focused its attention to redefing the brand so it can become a household name in the world of business.
Our focus is to understand our clients needs, and to offer convients all under one roof. Our team of dedicated experts combine has more than 40 years of industry experience and developed a platform that is simple and easy enough to offer any product or service a business needs. Our main opjective it to keep on developing our platform and craft it into a platform that can be a great brand and house hold name.
Our promise to you!
The Spitfire team, has dedicated hours into developing systems and structures to ensure effective customer serivce and a great overall cleint experience. We have implemented a great Whatsapp support desk, great customer friendly service agents and a live chat function should you require assistance online. We are dedicated to keeping you happy and delivering a great high quality product.